Research

Resolving EndNote Capture Reference Login Loop on Mac Safari

Symptom:

After adding the “Capture Reference” bookmark from EndNote Online, every once click on the bookmark will always showing this “Log into EndNote” in a loop, despite already entered correct username and password.

Cite While You Write Login Loop

The official FAQ ask for reinstall the plug-in which is not helpful.

If you receive a continuous login loop while using Cite While You Write for Windows, reinstall the latest Cite While You Write plug-in.

Solution:

Turns out it can be resolved by un-ticking the “Prevent cross-site tracking” in the Safari setting (cmd+,) -> Privacy -> Website tracking.

Click the bookmark and login, now it works!